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CLARK HOME RESPIRATORY SUPPLY INC.

NOTICE OF PRIVACY PRACTICES

 

THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, AND HOW YOU CAN GET ACCESS TO YOUR IDENTIFIABLE HEALTH INFORMATION.

 

PLEASE REVIEW THIS NOTICE CAREFULLY.

 

Clark Home Respiratory Supply Inc. respects your right to privacy of your identifiable health information and is required by applicable federal and state law to maintain the privacy of your health information.  We are also required to give you this Notice about our privacy practices and your rights concerning your health information.  The terms of this Notice apply to all records containing your identifiable health information that are created or retained by our organization.   We must follow the privacy practices that are described in this Notice while it is in effect.   This Notice is effective April 14, 2003, and will remain in effect until we replace or amend it.

 

USES AND DISCLOSURES OF HEALTH INFORMATION

Clark Home Respiratory Supply Inc. can use and disclose health information about you under various circumstances. The following is a list of  the different ways we may use and  disclose your identifiable health information:.

 

Treatment. Our organization may use and disclose your identifiable health information to a physician or other healthcare provider providing treatment to you. For example…we may use your diagnosis provided by your physician to help select equipment that you may need.

 

Payment. Our organization may use and disclose your identifiable health information in order to bill and collect payment for the services and items you receive from us. For example…we may contact your health insurance carrier and provide them with identifiable health information to ensure you qualify for equipment.

Healthcare Operations. Our organization may use and disclose your identifiable health information to operate our business. Healthcare operations include software vendors, staff training, quality assessment, organizational improvement activities, accreditation, certification, licensing or credentialing activities, cost-management and business planning activities for our organization. For example…we may use your identifiable health information for our organizational improvement activities.

 

Business Associates.  Some of the services provided by Clark Home Respiratory Supply are provided by business associates.  When we contract for these services, we may disclose your medical information to our business associates so that they can perform the job we have hired them to do.  To protect your medical information, we require our business associates to appropriately safeguard your information.

 

Your Authorizations.  You may give us written authorization to use your identifiable health information or to disclosure it to anyone for any purpose.  If you give us an authorization, you may revoke it in writing at any time.  Your revocation will not affect any use or disclosures permitted by your authorization while it was in effect.  Unless you give us a written authorization, we cannot use or disclose your health information for any reason except those described in this Notice. 

 

Family/Caretaker/Friends. Our organization may release your identifiable health information to a friend, caretaker or family member that is helping you pay for your healthcare, or who assists in taking care of you but, only if you have designated that individual to be involved in your care.  We may use or disclose health information to notify, or assist in the notification of (including identifying or locating) a family member, your personal representative or another person responsible for your care, of your location, your general condition, or death.  If you are present, then prior to use or disclosure of your health information, we will provide you with an opportunity to object to such uses or disclosures. We will also use our professional judgment and our experience with common practice to make reasonable inferences of your best interest in allowing a person to pick up medical supplies, filled prescriptions or other similar items that contain your health information.

 

Emergency. In the event of your incapacity or emergency circumstances, we will disclose health information based on a determination using our professional judgment disclosing only health information that is directly relevant to the person’s involvement in your healthcare. 

 

Appointment Reminders. Our organization may use and disclose your identifiable health information to contact you and remind you of visits/deliveries, prescription refills, and Better Breathers meetings. (voice mail message, postcards, or letters).

 

Other Health-Related Benefits and Services. Our organization may use and disclose your identifiable health information to other organizations that will provide healthcare related services to you while you are away from home on vacation or other circumstances that may take you away from home for an extended period of time.  Our organization may use and disclose your identifiable health information to workers compensation or similar programs that provide benefits for work related injuries and illness.  Clark Home Respiratory Supply will not use or disclose your identifiable health information for marketing communications without written authorization.

 

Health Oversight Activities.  We may disclose medical information to a health oversight agency for activities authorized by law.  These oversight activities include, for example, audits, investigations, inspections, and licensure.  These activities are necessary for the government to monitor the health care system, government programs, and compliance with civil rights laws.

 

Lawsuits and Disputes.  If you are involved in a lawsuit or a dispute, we may disclose medical information about you in response to a court or administrative order.  We may also disclose medical information about you in response to a subpoena, discovery request, or other lawful process by someone else involved in a dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.

 

Coroners, Medical Examiners and Funeral Directors.  We may release medical information to a coroner or medical examiner.  We may also disclose medical information to funeral directors consistent with applicable law to carry out their duties.

 

Food and Drug Administration.  We may disclose to the FDA medical information related to adverse events with respect to food, supplements, products and product defects, or post marketing surveillance information to enable product recalls, repairs, or replacement.

 

Inmates.  If you are an inmate of a correctional institution or under the custody of a law enforcement official, we may release medical information about you to the correctional institution or law enforcement official.

 

Public Health Risks.  We may disclose medical information about you for public health activities. These activities generally include the following:

 

·                  to prevent or control disease, injury or disability;

·                  to report births and deaths;

·                  to report reactions to medications or problems with products;

·                  to notify people of recalls of products they may be using;

·                  to notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition;

 

 

Required By Law. Our organization will use and disclose your identifiable health information when we are required to do so by federal, state or local law.

 

Abuse or Neglect.  Our organization may disclose your identifiable health information to appropriate authorities if we believe that you are a possible victim of abuse, neglect, or domestic violence or the possible victim of other crimes.  We may disclose your identifiable health information to the extent necessary to avert a serious threat to your health or safety or the health and safety of others.

 

Military & National Security.  Our organization may disclose your identifiable health information to military authorities if you are a member of the US or foreign military forces.  We may also disclose your identifiable health information to federal officials for intelligence and national security activities authorized by law. 



PATIENT RIGHTS

 

Access.  You have the right to look at or get copies of your health information, with limited exceptions.  You may request that we provide copies in a format other thaen photocopies.  We will use the format you request unless we cannot practicably do so.  (You must make a request in writing to [Clark Home Respiratory Supply Inc.; Attn:  James Clark, CEO; 168 Jefferson Heights; Catskill, NY 12414] to obtain access to your health information.)  We will charge you a reasonable cost-based fee for expenses such as copies and staff time.  You may also request access by sending us a letter to the address at the end of this Notice.  If you request copies, we will charge you $0.85 for each page.  If you request an alternative format, we will charge a cost-based fee for providing your identifiable health information in that format.

 

Restrictions.  You have the right to request a restriction in our use or disclosure of your identifiable health information for treatment, payment or health care operations. (You must make your request in writing to [Clark Home Respiratory Supply Inc.; Attn:  James Clark, CEO; 168 Jefferson Heights; Catskill, NY 12414].   We are not required to agree to your request; however, if we do agree, we are bound by our agreement (except in an emergency).

 

Alternative Communication.  You have the right to request that we communicate with you about your identifiable health information by alternative means or to alternative locations.  (You must make your request in writing to [Clark Home Respiratory Supply Inc.; Attn:  James Clark, CEO; 168 Jefferson Heights; Catskill, NY 12414].  Your request must specify the alternative means or location, and provide satisfactory explanation how payments will be handled under the alternative means or location you request.

 

Accounting of Disclosures. You have the right to request a list of instances in which our organization or our business associates disclosed your identifiable health information for any purpose, other than treatment, payment, healthcare operations and certain other activities,  for any time period within 6 years prior to the date on which the accounting is requested, but not before April 14, 2003.  If you request an accounting more than once in a 12-month period, we may charge you a reasonable, cost-based fee for responding to these additional requests.

 

Amendment. You have the right to request we amend your identifiable health information.  (Your request must be

made in writing to [Clark Home Respiratory Supply Inc.; Attn:  James Clark, CEO; 168 Jefferson Heights; Catskill, NY 12414], and it must explain why the information should be amended.)  We may deny your request under certain circumstances.

 

Paper Copy of This Notice.  You are entitled to receive a paper copy of this Notice ., even if you received this Notice on our web site or by electronic mail (e-mail).  To obtain a paper copy of this notice (Clark Home Respiratory Supply Inc. Attn:  James Clark, CEO; 168 Jefferson Heights; Catskill, NY 12414).

 
QUESTIONS & COMPLAINTS

If you believe your privacy rights have been violated you may file a written complaint with our organization or with the Secretary of the Department of Health and Human Services.  You or any person involved in your care will not be retaliated against for a complaint.  Written complaints should be sent to:

 

Clark Home Respiratory Supply Inc.         and/or        Department of Health and Human Services

 Attn:  James Clark, CEO                                     Office of Civil Rights

168 Jefferson Heights                                  200 Independence Ave. SW Room 509 HHH Building

Catskill, NY 12414                                         Washington, DC 20201 

 

If you have any questions about our privacy practices, please contact us at 1-800-260-1190.

 

 

AMENDMENT OF THIS NOTICE

We reserve the right to revise or amend thisour Notice of Pprivacy Ppractices at any time provided applicable law permits such changes.  Any revisions or amendment to this Notice will be effective for all of your records our organization has created or maintained in the past, and for any of your records we may create or maintain in the future.  Before we make significant changes in our privacy practices we will change this Notice and make the new Notice available upon request.

 

 

 

 

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